And a third post - now we're on to phones

OK, so technically this may end up being the second post, or maybe it won't land until tomorrow, or maybe not at all (OK, I;All publish it at some point complete or not!)

So far today I've played with Macs and integration with Eclipse (Success!!!) and multiple network users of MS Office on AD (not quite yet . . .) and now we are gonna play with the phone system for a while. So in way of background I'm dealing with a Neaxmail AD-64 VMX system and a MatWorX32 PBX, neither piece of software is fun to deal with and I need to figure out a few transfer and vmx issues.

1. First issue is simply an errant voice mail box which won't give the user access, easy enough.  Log in to the Admin Console and reset his account for first time enroll, log in and set up his pass, etc. and hope it allows him access from his end.  I'm not sure why it didn't work when we tried it from his room but this should get us where we need to be.
2. a phone with a mouthpiece that sounds like it is set at 1 out of 10.  Working on the assumption that the hand piece itself is faulty I pulled a BU handset and replaced the existing one . . . strike on, apparently this handset works fine in the mic but  the speaker is toast (note to future self - cross breed these two devices to create one that actually functions!), so on the next try with a different handset all is well . . . ah, if the other issues could just be as simpatico!
3. Now on to our Lobby phone . . . apparently it no longer has the access to place Long Distance calls and we are unable to transfer calls to it from the main office line . . . and it appears that changing the Trunk Restriction from Non-Restricted 2 (RCB) to Non-Restricted 1 (RCB) seems to take care of the problem
4. And now for the real fun . . . trying to get phones to transfer to the correct vmx boxes. So, what I have is a phone line which apparently doesn't have a secondary line or a virtual line (greek to you right?  It's OK, it doesn't make much more sense to me!) so I need to dig through this arcane manual and figure out how to create one.  So we hit a series of buttons getting us into command mode on the phone itself in order to manage this thing and now I need to find an available LEN to create the virtual line . . . oh so close. AND WE HAVE A WINNER!!! After digging around I figured it out, found an available Virtual LEN, assigned the transfer mailbox to it and voila!!!  (note to self cmd11)